Look for an active incident or maintenance notice.
CamCore Support
Tell us what happened.
Use the secure form for account access, Cameron-Media, Microsoft 365, managed-device or CamCore service problems. Each submission creates a ticket directly in YouTrack.
Before you submit
The quickest path to an answer.
A little context helps us separate a known incident from an account, device or content-specific problem.
Follow the guidance for your service or device.
Include the exact error, time, device and network.
Support form
Create your support ticket.
Include the affected service or device, the error shown, when it happened, the network being used and any troubleshooting already completed.
Keep sensitive information out of tickets
Never include passwords, authentication codes, recovery keys, private keys or unnecessary identity documents. CamCore Support will not ask for them.
The form is delivered here by the CamCore YouTrack backend. If it does not appear, reload this page once or email help@camcore.au.