Approved. Personal. Conditional.

1. Eligibility and approval

CamCore is a private network. Access is provided only to people, accounts and devices that have been individually approved.

Opening a public CamCore page does not grant access to Plex, Microsoft 365, NetBird, private websites or administrative systems.

2. Individual accounts

• Use only the account issued or invited for you.
• Do not share passwords, invitations or sessions.
• Do not allow another person to use your access.
• Keep authentication methods current and secure.
• Report suspicious access immediately.

3. Availability

CamCore aims to provide reliable services but does not guarantee uninterrupted availability. Services may be affected by maintenance, software faults, internet outages, power events, hardware failure or third-party providers.

Current incidents and planned maintenance are published at status.camcore.au where appropriate.

4. Service changes

CamCore may add, change, move, restrict or retire a service when needed for security, reliability, cost, maintenance or operational simplicity.

Where practical, affected users will receive appropriate notice of material changes.

5. User responsibilities

• Follow the Acceptable Use, Media Rules and Account and Device Use policies.
• Keep devices reasonably secure and updated.
• Use private information and links responsibly.
• Do not bypass access, security or service controls.
• Provide accurate information when requesting support.

6. Suspension or removal

Access may be limited or removed when it is no longer required, a service is retired, an account is shared, security is at risk, a device is untrusted or a policy is repeatedly ignored.

Removal may occur without advance notice where immediate action is required to protect users, systems or data.

7. Support and questions

Use the CamCore Support Form for access problems, service issues or questions about these terms. Email is also available at help@camcore.au.