Better playback starts with clear expectations.

1. Access

• Cameron-Media is invitation-only.
• Use only your own Plex account.
• Do not share invitations, passwords or sessions.
• Access is intended for approved users in Australia and New Zealand.
• Access may be removed when it is shared, unused, insecure or no longer required.

2. Playback quality

Cameron-Media is designed around 1080p Direct Play.

• Set remote and home video quality to Original or Maximum.
• Disable automatic quality reduction where practical.
• Use a supported Plex app and a stable connection.
• Avoid routine video transcoding.
• Audio or subtitle conversion may occur on some clients where required.

Streams causing avoidable or excessive resource use may be stopped while the configuration is reviewed.

3. Media requests

Submit Movies and TV Shows through Cameron-Media Requests.

• Search before creating a request.
• Requests are reviewed individually.
• Approval is not guaranteed.
• Availability, quality, storage, suitability and duplication may affect the decision.
• Use the support form for faults, not the request portal.

4. Content scope

Cameron-Media primarily provides Movies, TV Shows and Live TV. Adult content is not accepted. Content that is unlawful, unsafe or inappropriate for the private service may be declined or removed.

5. Retention and cleanup

Watched, inactive or low-demand content may be placed in Leaving Soon and removed under the current retention rules. The exact criteria may change as storage, demand and service needs change.

Content specifically retained by CamCore is excluded from normal automated cleanup.

6. Fair use

• Do not leave streams running unattended.
• Do not repeatedly restart failed playback without checking settings.
• Do not share the service outside the approved user group.
• Do not attempt to download or redistribute library content through unauthorised methods.
• Respect maintenance and incident notices.

7. Problems and support

Check CamCore Status first. For playback, access, subtitles, audio or missing-episode problems, use the CamCore Support Form and include the title, device, time and error.