CamCore Privacy Policy
Last updated: 8 June 2026
1. What CamCore is
CamCore is a privately operated family network and media service. Access is intended for approved users only. Public pages such as camcore.au provide links to user-facing services, while internal administration tools remain private.
2. Information that may be collected
CamCore may collect or process limited information needed to operate the service, including:
- Account details used for approved access, such as name, email address or username.
- Media request activity, including requested movies or TV shows.
- Service usage information, such as Plex activity, stream sessions, device type, approximate connection details and troubleshooting logs.
- Support messages sent to CamCore email addresses.
- Security and reliability logs from services such as reverse proxy, DNS, status monitoring, access control and server health tools.
3. How information is used
Information is used to:
- Provide access to CamCore services.
- Manage media requests and user access.
- Maintain service reliability and performance.
- Investigate faults, abuse, account sharing, security issues or unusual activity.
- Send service-related messages, maintenance notices or support replies.
4. Monitoring and logs
CamCore services may be monitored and logged for security, reliability and fair-use management. Logs may include access attempts, request activity, service errors, network events, stream activity and administrative actions.
5. Sharing of information
CamCore does not sell user information. Information may be processed by services used to operate CamCore, such as Plex, request systems, email, monitoring, DNS, identity, storage or hosting tools. Access to information is limited to what is needed to manage and support CamCore.
6. User responsibilities
Users should keep their own accounts secure, avoid sharing access, and report any suspicious activity or access issues.
7. Access changes and removal
Access to CamCore may be changed, paused or removed at any time for maintenance, security, misuse, inactivity or service management reasons. Users may contact CamCore support to ask about access, request removal, or ask questions about their information.
8. Contact
For privacy questions or support, contact: help@camcore.au