CamCore
Service status

Backup and recovery you have actually tested.

Backups for Microsoft 365 and business files, with restores tested rather than assumed.

Who it is for
Sole traders and businesses up to about 20 staff
How
Remote
Price
Published rates, including GST

One point of contact for your business IT. Prices in AUD, including GST. Part of Small Business IT.

Sounds familiar?

When to get in touch.

Assuming Microsoft 365 keeps a backup of everything forever

A backup drive in the same building as the computers

Nobody has ever tried to restore a file

No plan for what happens if ransomware hits

Looking for help at home? See Backup & photos

Business backup & recovery

What CamCore does.

Microsoft 365 backup

Email, OneDrive, SharePoint and Teams backed up separately from Microsoft 365 itself.

Files and devices

Business files and key computers backed up automatically, with a copy kept off site.

Tested restores

Files restored on a schedule to prove the backup works, with the results recorded.

A recovery plan

Written down before it is needed.

FirstWhat to restore first
WhereFrom where
WhoAnd by whom

Before you ask

Common questions.

Doesn’t Microsoft 365 already back up our data?

Microsoft keeps the service running and holds deleted items for a limited time. It is not a long-term backup you control, which is why a separate backup is recommended.

How does backup help with ransomware?

A backup kept separate from your systems, that ransomware can’t reach or change, lets you restore clean copies instead of paying.

How often are restores tested?

On a schedule agreed with the business and recorded. Under a Managed IT Plan, test restores are part of the plan.

How it works

Three steps. No guesswork.

1

Get in touch

Tell us what is going on in the Contact CamCore form. Pick the service and a short description is plenty.

2

Quote and confirm

You get a clear price before any work starts. No surprises.

3

Fixed and followed up

The work is done, explained in plain English and checked once it is finished.

What you get

Included every time.

  • A single point of contact for the business’s IT
  • Remote support, with on-site visits by arrangement
  • Documentation of your setup, accounts and licences, kept current and handed to you
  • Changes planned and recorded, so nothing is done to your systems without a record
  • Licensing advice that avoids paying for what you do not use

Pricing

Clear prices, including GST.

Every rate is on the Pricing page. Larger jobs are quoted before work starts.

Support rates including GST
Remote support
Help over a secure remote session, wherever you are in Australia.
$165 an hour
On-site call-out
A visit for the jobs that need hands on the hardware, by arrangement.
Quoted on enquiry
On-site support
Time on site, after the call-out.
$181.50 an hour

Get help

Ready when you are.

Use the Contact CamCore form to tell us what is going on. You will hear back with next steps and a price before any work starts.