CamCore
Service status

Wi-Fi that reaches every room.

Find the weak spots, set up the router and mesh Wi-Fi properly, and keep the home network secure.

Who it is for
Households and families
How
On-site, by arrangement
Price
Published rates, including GST

Part of Home & Family IT. Help for every device in the house. Prices in AUD, including GST.

Example only A walk-through finds where coverage drops and why.

Sounds familiar?

When to get in touch.

Running a business? See Office network & Wi-Fi.

  • Rooms where the Wi-Fi drops out or crawls
  • Video calls and streaming that freeze in the evening
  • A new NBN connection or router that is not set up properly
  • Not sure who or what is connected to your network

Internet & Wi-Fi

What CamCore does.

Is it the Wi-Fi, the router or the internet connection itself? Knowing which means you raise it with the right people.

Finding the weak spots

A walk-through of the house to find where coverage drops and why, before anything is bought.

Router and mesh set-up

The router configured properly, and mesh points placed where they actually help.

Connection checks

Whether the problem is the Wi-Fi, the router or the internet connection itself, so you raise it with the right people.

A secure home network

Strong Wi-Fi passwords, router updates, and guest and smart-device networks kept apart from your computers.

Before you ask

Why is this usually on site?

Wi-Fi problems depend on the house: walls, distance and where the router sits. Seeing the space is the quickest way to fix it properly.

Pricing

Clear prices, including GST.

Every rate is on the Pricing page. Larger jobs are quoted before work starts.

$181.50

an hour for on-site support, after the call-out

Internet and Wi-Fi prices
On-site call-outA visit for the jobs that need hands on the hardware, by arrangement.Quoted on enquiry
On-site supportTime on site, after the call-out.$181.50 an hour
Remote supportHelp over a secure remote session, wherever you are in Australia.$165 an hour

How it works

Three steps. No guesswork.

1

Get in touch

Tell us what is going on in the Contact CamCore form. Pick the service and a short description is plenty.

2

Quote and confirm

You get a clear price before any work starts. No surprises.

3

Fixed and followed up

The work is done, explained in plain English and checked once it is finished.

What you get

Included every time.

  • Remote support over a secure session, so most problems are fixed without a visit
  • On-site visits by arrangement for jobs that need hands on the hardware
  • Plain-English explanations and a written note of what was done
  • You stay in control of your own accounts and passwords throughout
  • A follow-up check once the job is finished

Before you ask

Common questions.

Do I need to buy new equipment?

Not always. Placement and settings fix many problems. If new equipment would help, you get a recommendation and a price before anything is bought.

Can you fix a slow NBN connection?

CamCore can find whether the slowdown is inside the house or on the connection, and set up the equipment inside the house. Faults on the line itself are raised with your internet provider.

Get help

Ready when you are.

Use the Contact CamCore form to tell us what is going on. You will hear back with next steps and a price before any work starts.