New phone, nothing left behind.

Move photos, contacts and apps to a new iPhone or Android, and turn on the security features that matter.

Who it is for: Households and families
How: Mostly remote
Price: Published rates, including GST

Get help See pricing

Part of Home & Family IT. Help for every device in the house. Prices in AUD, including GST.

Old phone

Checked before it is wiped

PhotosContactsMessagesApps

New phone

Screen lock

Recovery contact

Two-step sign-in

Find My or Find My Device

Example only

Phones & tablets

What CamCore does.

Moving to a new phone

Photos, contacts, messages and apps moved across, with the old phone checked before it is wiped.

Switching platforms

iPhone to Android or Android to iPhone, with the things that don’t transfer on their own handled for you.

Security that matters

Screen lock, a recovery contact, two-step sign-in on key accounts and Find My or Find My Device turned on.

Family devices

Tablets and first phones set up with sensible limits, controls and sharing for the household.

Sounds familiar?

When to get in touch.

A new phone and no idea how to move everything across

Photos stuck on an old phone, or storage that is always full

Switching between iPhone and Android

Setting up a tablet or first phone for a family member

Before you ask

Will you need my Apple ID or Google password?

No. You type your own passwords. If an account needs signing in, you do it while we wait.

What you get

Included every time.

Remote support over a secure session, so most problems are fixed without a visit

On-site visits by arrangement for jobs that need hands on the hardware

Plain-English explanations and a written note of what was done

You stay in control of your own accounts and passwords throughout

A follow-up check once the job is finished

How it works

Three steps. No guesswork.

Get in touch

Tell us what is going on in the Contact CamCore form. Pick the service and a short description is plenty.

Quote and confirm

You get a clear price before any work starts. No surprises.

Fixed and followed up

The work is done, explained in plain English and checked once it is finished.

Pricing

Clear prices, including GST.

Every rate is on the Pricing page. Larger jobs are quoted before work starts.

Remote support

Help over a secure remote session, wherever you are in Australia.

$165 an hour

On-site call-out

A visit for the jobs that need hands on the hardware, by arrangement.

Quoted on enquiry

On-site support

Time on site, after the call-out.

$181.50 an hour

Before you ask

Common questions.

Do I need to bring the phone to you?

Usually not. Most phone and tablet set-ups are done with you over a secure session, step by step, while you hold the device.

Can you get photos off my old phone?

In most cases, yes, as long as the old phone still turns on and you can unlock it. You are told up front if something can’t be moved.

Home & Family IT

Ready when you are.

Use the Contact CamCore form to tell us what is going on. You will hear back with next steps and a price before any work starts.