CamCore
Service status

Microsoft 365 for the whole household.

Accounts, email, OneDrive and sharing for the whole family, with sign-in security turned on.

Who it is for
Households and families
How
Remote
Price
Published rates, including GST

Part of Home & Family IT. Help for every device in the house. Prices in AUD, including GST.

Before you ask

Do I buy Microsoft 365 Family through CamCore?

You buy it.

No. Microsoft 365 Family and Personal are bought from Microsoft, in your own name.

We set it up.

CamCore sets them up and helps you use them. Business plans are available through CamCore: see Email & Microsoft 365.

Sounds familiar?

When to get in touch.

Running a business? See Microsoft 365 for business.

A Microsoft 365 Family subscription that only one person really uses
OneDrive full, or files saved somewhere nobody can find
Email that won’t sync between the phone and the computer
Worried someone else could sign in to your account

Microsoft 365 Family

What CamCore does.

Family set-up

Each person on their own account, sharing the subscription properly, with the right apps installed.

Email and calendars

Outlook working the same on the computer, phone and tablet, with shared family calendars if you want them.

OneDrive and files

Files and photos organised, backed up to OneDrive and shared with the people who should see them.

Sign-in security

Two-step sign-in and recovery details set up, so an account can be recovered and is hard to break into.

What you get

Included every time.

Remote support over a secure session, so most problems are fixed without a visit
Plain-English explanations and a written note of what was done
You stay in control of your own accounts and passwords throughout
On-site visits by arrangement for jobs that need hands on the hardware
A follow-up check once the job is finished

How it works

Three steps. No guesswork.

1

Get in touch

Tell us what is going on in the Contact CamCore form. Pick the service and a short description is plenty.

2

Quote and confirm

You get a clear price before any work starts. No surprises.

3

Fixed and followed up

The work is done, explained in plain English and checked once it is finished.

Pricing

Clear prices, including GST.

Every rate is on the Pricing page. Larger jobs are quoted before work starts.

Microsoft 365 Family help prices
Remote supportHelp over a secure remote session, wherever you are in Australia.$165 an hour
On-site call-outA visit for the jobs that need hands on the hardware, by arrangement.Quoted on enquiry
On-site supportTime on site, after the call-out.$181.50 an hour

Before you ask

Common questions.

Can you help if I’m locked out of my Microsoft account?

Yes. CamCore walks you through Microsoft’s recovery steps. Recovery is decided by Microsoft, so having recovery details set up beforehand matters.

Is this for business accounts too?

Business accounts have their own page: see Microsoft 365 for business.

Get help

Ready when you are.

Use the Contact CamCore form to tell us what is going on. You will hear back with next steps and a price before any work starts.