Your photos, safe twice over.
An automatic backup for photos and important files, checked to make sure it actually restores.
- Who it is for
- Households and families
- How
- Remote
- Price
- Published rates, including GST
Part of Home & Family IT. Help for every device in the house. Prices in AUD, including GST.
Sounds familiar?
When to get in touch.
Running a business? See Business backup & recovery.
Years of photos on one phone or one computer
A backup drive you plugged in once and never again
Not sure whether iCloud, Google Photos or OneDrive is actually backing anything up
Important documents with no copy anywhere else
Backup & photos
What CamCore does.
Finding what matters
Where your photos and important files actually live, across every phone and computer in the house.
Automatic backup
A backup that runs without you remembering, to the cloud, a drive at home, or both.
A test restore
A file is restored from the backup to prove it works, rather than assumed.
A plain-English note
What is backed up, where it goes and how to get something back, written down for you.
Before you ask
Is cloud storage the same as a backup?
Not always. Some cloud services sync deletions, so a file deleted on one device disappears everywhere. A backup keeps a copy you can go back to.
When it syncs a deletion
When there’s a backup
Example only
What you get
Included every time.
- Remote support over a secure session, so most problems are fixed without a visit
- On-site visits by arrangement for jobs that need hands on the hardware
- Plain-English explanations and a written note of what was done
- You stay in control of your own accounts and passwords throughout
- A follow-up check once the job is finished
How it works
Three steps. No guesswork.
Get in touch
Tell us what is going on in the Contact CamCore form. Pick the service and a short description is plenty.
Quote and confirm
You get a clear price before any work starts. No surprises.
Fixed and followed up
The work is done, explained in plain English and checked once it is finished.
Pricing
Clear prices, including GST.
Every rate is on the Pricing page. Larger jobs are quoted before work starts.
Remote support
Help over a secure remote session, wherever you are in Australia.
$165 an hourOn-site call-out
A visit for the jobs that need hands on the hardware, by arrangement.
Quoted on enquiryOn-site support
Time on site, after the call-out.
$181.50 an hourBefore you ask
Common questions.
Can you recover photos I have already lost?
Sometimes, depending on how they were lost and what has happened since. You are told honestly what is possible before any work is done.
Do I need to buy anything?
It depends on what you already have. Many households already pay for enough cloud storage. If something is needed, you get a recommendation and a price first.
Home & Family IT
More ways CamCore helps.
Slow or faulty computers
Set-up, tune-ups, upgrades and repairs for Windows PCs and Macs.
PHNew phones and tablets
Move photos, contacts and apps to a new iPhone or Android, and turn on the security features that matter.
NETWi-Fi that drops out
Find the weak spots, set up the router and mesh Wi-Fi properly, and keep the home network secure.
M365Microsoft 365 Family
Accounts, email, OneDrive and sharing for the whole household, with sign-in security turned on.
SECScams and security worries
Security check-ups, help after a suspicious call or email, and plain advice on staying safe online.
PRNPrinters and smart devices
Printers, TVs, speakers and smart-home devices connected and working together.
Get help
Ready when you are.
Use the Contact CamCore form to tell us what is going on. You will hear back with next steps and a price before any work starts.