CamCore
Service status

Secure remote access from anywhere.

Safe access to what staff need from home or on the road.

Who it is for
Sole traders and businesses up to about 20 staff
How
Remote
Price
Published rates, including GST

One point of contact for your business IT. Prices in AUD, including GST. Part of Small Business IT.

The right approach first

Do we need a VPN? Not always.

Many businesses need no VPN at all once files and email are in Microsoft 365. You get the simplest option that works.

If your files and email are in Microsoft 365

Often no VPN at all.

Staff can often work securely without one.

If staff need to reach office systems

Secure access where needed.

Remote access to office systems through an encrypted connection, with each person signing in as themselves.

Sounds familiar?

When to get in touch.

Staff using remote-control apps set up years ago and never reviewed

Office systems opened to the internet so people can reach them from home

Shared logins for remote access

No way to cut off access the day someone leaves

Secure remote access

What CamCore does.

The right approach first

Many businesses need no VPN at all once files and email are in Microsoft 365. You get the simplest option that works.

Secure access where needed

Remote access to office systems through an encrypted connection, with each person signing in as themselves.

Old tools removed

Unreviewed remote-control apps and open ports closed off.

Access that ends on time

Access tied to each person’s account, so it stops the day they leave.

How it works

Three steps. No guesswork.

1

Get in touch

Tell us what is going on in the Contact CamCore form. Pick the service and a short description is plenty.

2

Quote and confirm

You get a clear price before any work starts. No surprises.

3

Fixed and followed up

The work is done, explained in plain English and checked once it is finished.

What you get

Included every time.

  • A single point of contact for the business’s IT
  • Remote support, with on-site visits by arrangement
  • Documentation of your setup, accounts and licences, kept current and handed to you
  • Changes planned and recorded, so nothing is done to your systems without a record
  • Licensing advice that avoids paying for what you do not use

Before you ask

Common questions.

Do we need a VPN?

Not always. If your files and email are in Microsoft 365, staff can often work securely without one. CamCore recommends the simplest option that fits.

Is remote-control software safe to use?

It can be, when it is properly configured, kept updated and each person has their own sign-in. Tools set up casually and forgotten are a common way in for attackers.

Can staff use their own computers?

Sometimes, with controls. It depends on what they need to reach. CamCore will explain the trade-offs and recommend an approach.

Pricing

Clear prices, including GST.

Every rate is on the Pricing page. Larger jobs are quoted before work starts.

Support rates including GST
Remote support
Help over a secure remote session, wherever you are in Australia.
$165 an hour
On-site call-out
A visit for the jobs that need hands on the hardware, by arrangement.
Quoted on enquiry
On-site support
Time on site, after the call-out.
$181.50 an hour

Get help

Ready when you are.

Use the Contact CamCore form to tell us what is going on. You will hear back with next steps and a price before any work starts.