Slow or faulty computers
Set-up, tune-ups, upgrades and repairs for Windows PCs and Macs.
Home & Family IT
Home technology,
sorted.
Friendly, professional help with the computers, phones, Wi-Fi and accounts your household relies on — fixed properly and explained in plain English.
Help for every device in the house.Prices in AUD, including GST.
Home & Family IT
What we help with.
New phones and tablets
Move photos, contacts and apps to a new iPhone or Android, and turn on the security features that matter.
Wi-Fi that drops out
Find the weak spots, set up the router and mesh Wi-Fi properly, and keep the home network secure.
Microsoft 365 Family
Accounts, email, OneDrive and sharing for the whole household, with sign-in security turned on.
Photos with no backup
An automatic backup for photos and important files, checked to make sure it actually restores.
Scams and security worries
Security check-ups, help after a suspicious call or email, and plain advice on staying safe online.
Printers and smart devices
Printers, TVs, speakers and smart-home devices connected and working together.
What you get
Included every time.
- Remote support over a secure session, so most problems are fixed without a visit
- On-site visits by arrangement for jobs that need hands on the hardware
- Plain-English explanations and a written note of what was done
- You stay in control of your own accounts and passwords throughout
- A follow-up check once the job is finished
How it works
Three steps. No guesswork.
Get in touch
Tell us what is going on. A short description and the best time to reach you is plenty.
Quote and confirm
You get a clear price before any work starts. No surprises.
Fixed and followed up
The work is done, explained in plain English and checked once it is finished.
Pricing
Clear prices, including GST.
Every rate is on the Pricing page. Larger jobs are quoted before work starts.
Remote support
Help over a secure remote session, wherever you are in Australia.
Quoted on enquiry
On-site call-out
A visit for the jobs that need hands on the hardware, by arrangement.
Quoted on enquiry
On-site support
Time on site, after the call-out.
Quoted on enquiry
Why CamCore
Built for Home. Engineered Like Enterprise.
The same standards CamCore applies to its own network, applied to yours.
Run like enterprise IT
CamCore runs its own network on Microsoft 365, Intune-managed devices, monitored services and secure remote access. Customers get the same tools and standards.
Everything written down
Changes are planned and recorded, and your setup is documented and handed to you, so you are never locked in.
Security first
Multi-factor sign-in, updates and tested backups are the starting point, not optional extras.
A registered Australian business
CamCore is a registered business name, ABN 60 278 921 078. Prices are in AUD and include GST.
Before you ask
Common questions.
Do you come to my home?
Most problems are fixed remotely. When a job needs hands on the hardware, an on-site visit can be arranged — mention it when you get in touch.
How does remote support work?
We send instructions to start a secure remote session. You can see what is happening on screen throughout, and end the session whenever you like.
Will you ask for my passwords?
No. You type your own passwords. If a job needs an account signed in, you do it while we wait.
How much will it cost?
Rates are on the Pricing page and include GST. For a larger job you get a quote before work starts.
Get help
Ready when you are.
Send an enquiry with what is going on and the best time to reach you. You will hear back with next steps and a price before any work starts.