CamCore
Service status

Scams and security, without the worry.

Security check-ups, help after a suspicious call or email, and plain advice on staying safe online.

Who it is for
Households and families
How
Remote
Price
Published rates, including GST

Part of Home & Family IT. Help for every device in the house. Prices in AUD, including GST.

Example only: an illustration of a scam message

Before you ask

I think I’ve been scammed. What should I do first?

If money or banking details are involved, contact your bank straight away, then get in touch with CamCore.

Don’t give anyone else remote access to your computer in the meantime.

Sounds familiar?

When to get in touch.

Running a business? See Business security baseline.

A call or text that asked you to install something or read out a code
An email or message you clicked and now aren’t sure about
Passwords reused across everything
An older family member who is getting a lot of scam calls

Will CamCore ever call me out of the blue?

No. CamCore never makes unexpected calls asking to access your computer, and never asks for your passwords or sign-in codes.

Is this a cyber security audit?

No. It is a practical check of your home devices and accounts. Businesses should see Security baseline for business.

Scams & security

What CamCore does.

Help after a scam

What to do first, what to check on the computer and accounts, and who to report it to.

Security check-up

Updates, antivirus, browser settings and remote-access tools checked on each device.

Accounts and passwords

Two-step sign-in on email, banking and shopping accounts, and a password manager set up if you want one.

Staying safe online

Plain advice on spotting scams, for you and the people in your house who need it most.

What you get

Included every time.

You stay in control of your own accounts and passwords throughout
Remote support over a secure session, so most problems are fixed without a visit
Plain-English explanations and a written note of what was done
On-site visits by arrangement for jobs that need hands on the hardware
A follow-up check once the job is finished

How it works

Three steps. No guesswork.

1

Get in touch

Tell us what is going on in the Contact CamCore form. Pick the service and a short description is plenty.

2

Quote and confirm

You get a clear price before any work starts. No surprises.

3

Fixed and followed up

The work is done, explained in plain English and checked once it is finished.

Pricing

Clear prices, including GST.

Every rate is on the Pricing page. Larger jobs are quoted before work starts.

$165 an hour

Remote support

Help over a secure remote session, wherever you are in Australia.

Quoted on enquiry

On-site call-out

A visit for the jobs that need hands on the hardware, by arrangement.

$181.50 an hour

On-site support

Time on site, after the call-out.

Get help

Ready when you are.

Use the Contact CamCore form to tell us what is going on. You will hear back with next steps and a price before any work starts.